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We love hearing from our customers. We always strive to make Ray Brandt Mazda the best dealership that it can be, and the opinions and comments of our customers over the years have shaped who we are. We would like to share some of those opinions with you below. Read through their comments and find out from our past customers if you should be a future customer. If you have already had an experience with Ray Brandt Mazda, then you should tell us about it. Your opinion is important to us, and we thank you for any time that you spend providing us with the quality feedback that we are looking for. Together we can make Ray Brandt Mazda the best dealership that it can be.

Customer Lobby
Showing 4-star reviews / Show all reviews
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Darryl 19 Oct 2017
I was about to buy a Kia Optima at another local Kia location when I ran across Ray Brandt Kia. I was just looking to comparison shop since I had already found a car I liked but was not happy with the buying experience at the other dealership. My salesman at Ray Brant, Don and his manager Jeremy w...ere both outstanding and easy to work with. Don took me to test drive several cars and took his time explaining the features to me of each vehicle and comparing them to my other choices. Don also took the time to meet with my wife to close the deal. Everything was great until this point and now it was time to finance the vehicle I chose. I told Don and his manager that I only wanted my credit ran through one finance company since I was already pre-qualified. I was told no problem and I watched him write this request on my paperwork before bringing it to the finance office. Low and behold the finance department decided to run my credit through at least 11 different financial companies after being informed of my wishes. Needless to say I am not happy. Not only did they run it through 11 different companies resulting in 11 marks on my credit report, they were unable to beat the rate of the one I specifically told them to run it through. To make matters worse once it was time to go and sign the papers my rate was higher from what I knew it should be. This is because the finance department had added an extended warranty and Gap insurance to my contract neither of which I wanted. This had altered my APR and monthly payment which I already knew I was approved for. After having all this removed from my contract, and having my APR adjusted to the right rate my monthly payments were still not matching up. Somehow after moving numbers around my payments are about a $1 more a month than what I planned but after the end of a long day I was not about to fight over such a small sum. While I would definitely recommend Don to anyone searching for a car I would caution that person if at all possible to have their financing already approved. If I had not known my interest rate beforehand and had relied upon the finance department at Ray Brant I would not be satisfied with the experience. If it was not for the finance department this would be a 5 star experience hands down as the car selection and pricing was quick and professional. Show more
4 rate
Cars.com
Grainguy 12 Oct 2016
I had a schedule am appointment. They started early and finished early. Every one was professional and courteous. Especially the cashier. I would recommend. I will return.
4 rate
DealerRater
Lostandberry 14 May 2016
The entire staff made my 7 am oil change very pleasant. Thanks so much for the awesome customer service! I also inquired about floor mats for my car the sales associate was eating breakfast. Other than the associate eating breakfast I am all around pleased with my visit.
4 rate
DealerRater
Nicole E 02 Dec 2014
There was a bit of miscommunication over some things that were promised upon purchase at this dealership, but they were ultimately sorted out. I recommend the dealership, particularly if you're looking for a Mazda or Kia, just be clear about what you expect from them. I suppose that could be said of... all car dealerships. Also, we love our Kia Sportage. Show more
4 rate
Yelp
Nicole E., New Orleans, LA 02 Dec 2014
There was a bit of miscommunication over some things that were promised upon purchase at this dealership, but they were ultimately sorted out.  I recommend the dealership, particularly if you're looking for a Mazda or Kia, just be clear about what you expect from them. I suppose that could be s...aid of all car dealerships.  Also, we love our Kia Sportage. Show more
4 rate
Yelp
Ananda Rice 26 Nov 2014
I am always satisfied with the service I receive at Ray Brandt. The service department staff is friendly and helpful. It's a pleasant experience bringing my MX-5 in for a little TLC.
Amy Adams 13 Oct 2014
Just purchased a car from Kenny Ford. He is by far the best salesman I've ever dealt with. He went above and beyond to make sure I was happy and get me into the car I wanted to be in. He's the only reason I went back to kia to buy a car. I almost didn't go back because of the salesman Bryant. He is ...your typical car salesman that talks a lot of BS and will try to get you into a car that you're not comfortable with. I would never deal with him again!!! I'm so happy with my car. Thank you Kenny Ford! You were amazing! Show more
4 rate
Facebook
PegfromMarigny 08 Aug 2014
Brice in the service department was excellent. My repairs were made quickly and within my budget. Since I'm on a fixed income, I appreciate that he gave me several options for repairs now and those in the future. He also gave me a recommendation on a windshield repair company that could reglue the g...asket. He was friendly and patient with all my questions. Show more
4 rate
Cars.com
PegfromMarigny 08 Aug 2014
Brice in the service department was excellent. My repairs were made quickly and within my budget. Since I'm on a fixed income, I appreciate that he gave me several options for repairs now and those in the future. He also gave me a recommendation on a windshield repair company that could reglue the g...asket. He was friendly and patient with all my questions. Show more
4 rate
Cars.com
Michelle 13 Mar 2014
It was a amazing experience the dealer Christine really help into getting a car that was affordable and reliable and I would definitely recommend this to all my family and friends so they can experience the same great deal That I have received
4 rate
Cars.com
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